We are committed to protecting your personal information and handling your data safely, securely, and in line with UK data protection laws.
If you have any concerns about how your information has been used, stored, or shared, you can raise a data protection complaint with us.
How to Make a Complaint
You can contact us by:
- Speaking to a member of staff
- Emailing the Practice
- Writing to the Practice Manager
- Using our website contact form
Please include as much detail as you can so we can investigate the matter promptly.
What Happens Next
- We will acknowledge your complaint within 3 working days
- We will investigate your concerns fairly and thoroughly
- We aim to provide a full response within 28 days
- If we need more time, we will let you know
If You Are Not Satisfied
If you remain unhappy after we have responded, you can contact the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Telephone: 0303 123 1113
We encourage you to speak to us first so we can try to resolve your concerns quickly.